Diploma in Travel and Tourism-
This is a dynamic program designed to prepare students for exciting careers in the global tourism and hospitality industry. The course covers key areas such as travel agency operations, tour guiding, destination management, ticketing and reservations, and customer service excellence. Learners are introduced to both domestic and international tourism trends, travel documentation, and marketing strategies. With a strong emphasis on professionalism and service delivery, this diploma opens doors to a variety of roles in airlines, tour companies, hotels, cruise lines, and tourism boards.
Key Duties in Travel and Tourism
- Planning and organizing travel itineraries and tour packages.
- Advising clients on travel options, destinations, and required documentation.
- Booking flights, accommodation, transport, and excursions.
- Promoting tourism products and services through various marketing platforms.
- Managing client reservations, payments, and cancellations.
- Assisting with visa applications and travel insurance.
- Coordinating with tour operators, hoteliers, and transport providers.
- Providing exceptional customer service before, during, and after travel.
- Resolving travel-related issues and complaints professionally.
- Keeping up-to-date with tourism trends, safety protocols, and travel regulations.
Requirements for entry
- Must be 18 years old
- Diploma; C-(Minus) and Above
Duration
2 years (theory 6 terms and 1 term or 3 months industrial attachment for Diploma)
Online Registration Form
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